Privacy Policy

1. Information We May Collect

We may collect information that you voluntarily provide through contact forms, home evaluation requests, testimonial submissions, listing inquiries or other website features. This may include your name, email address, telephone number, property information, real estate preferences and the contents of messages you submit.

2. Automatically Collected Information

When you use the website, certain technical information may be collected automatically by the website, hosting provider or third-party services. This may include IP address, browser and device information, approximate location derived from IP address, referring pages, pages visited, date and time of access, and website interaction or performance data.

3. Cookies and Similar Technologies

The website may use cookies, pixels, local storage and similar technologies to operate website features, remember preferences, measure traffic and performance, understand how visitors use the website, and support analytics, advertising or embedded third-party services where implemented. Some cookies may be necessary for website operation, while others may be optional. Where required by applicable law, appropriate consent controls should be presented before non-essential cookies are used.

4. Third-Party Services and Data Collection

The website may use or link to third-party services such as website hosting, analytics providers, mapping services, social media platforms, video providers, MLS®/IDX or real estate data services, form-processing services, email providers and other technology providers. These third parties may collect or receive information according to their own privacy policies and practices. Keys & Closings GTA and Best Sellers Realty Inc. do not control the privacy practices of independent third parties.

5. How Information May Be Used

Information may be used to respond to inquiries, provide requested real estate information or services, arrange follow-up communication, process home evaluation requests, manage testimonial submissions, improve website functionality and security, understand website usage, maintain business records, comply with legal or regulatory obligations, and otherwise operate the website and real estate business.

6. Disclosure of Information

Personal information may be disclosed where reasonably necessary to service providers that support website or business operations, to professionals or organizations involved in a transaction at your direction or as otherwise permitted by law, or where disclosure is required to comply with legal, regulatory, court or law-enforcement requirements. Personal information is not intended to be sold as a standalone commercial product.

7. Data Retention

Information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and transaction records, respond to inquiries, resolve disputes, enforce agreements, and satisfy legal, regulatory, tax, insurance or professional obligations. Retention periods may vary depending on the nature of the information and the reason it was collected.

8. Data Security

Reasonable administrative, technical and organizational safeguards should be used to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure, and users should avoid transmitting sensitive information through ordinary website forms unless specifically requested through an appropriate secure process.

9. External Links and Social Media

The website may contain links to Instagram, YouTube, TikTok and other external websites or services. Visiting or interacting with those services may allow those third parties to collect information about you. Their collection and use of information is governed by their own terms and privacy policies.

10. Your Privacy Choices and Access Requests

Subject to applicable law, you may contact us to ask about personal information held about you, request correction of inaccurate information, withdraw consent where consent is the basis for processing, or request deletion where retention is not otherwise required or permitted. Certain information may need to be retained for legal, regulatory or legitimate business purposes.

11. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to website features, third-party services, business practices or applicable requirements. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact

Questions or requests concerning this Privacy Policy or the handling of personal information may be directed to Keys & Closings GTA through the website contact form or by email at keysandclosinggta@gmail.com.